VAloans.com Review for 2024

If you or your spouse served in the military, VAloans.com offers a variety of informational resources and tools to help you have an informed experience and discover some of the nation’s most trusted VA lenders.

Lending flexibility4.7
Ease of application5.0
Online experience3.7
Our Score
4.4
VALoans.com
Minimum down payment0%
Minimum credit score620
Loan Products Offered

Conventional mortgages
VA mortgages
VA Jumbo mortgages
FHA mortgages
USDA mortgages

Best Features

  • Rate quotes and offers from the most trusted VA loan lenders
  • Access to resources including calculators, guides, and other tools
  • No fee to access lenders within the network

Drawbacks

  • No specific lender requirements provided
  • VAloans.com isn't a direct lender
  • No online chat available

Overview

The Mortgage Reports may be compensated by some of the mortgage lenders we review. However, this does not affect our review process or the ratings lenders receive. All reviews are created independently by our editorial team. We review products and services from partner lenders as well as lenders we do not work with.

VAloans.com aims to provide veterans and military families across the country the most accurate information and tips on obtaining a VA loan.

If you are looking for a single place to compare rates for a home purchase or refinance, VAloans.com helps simplify the process by connecting borrowers with trusted VA lenders across the nation.

Just be sure to check rates from a few different VA lenders before moving forward, so you can be confident about getting the best deal on your mortgage.

Editor's note:
Ratings shown in this review are based on the lenders within the VAloans.com network.
The VA doesn't have a minimum credit score. Instead, lenders can set their own requirements. At VAloans.com the minimum qualifying credit score is 620.

What is VAloans.com?

VAloans.com is a website created by mortgage lenders to help veterans and military personnel find a VA home loan. These mortgages — insured by the U.S. Department of Veterans Affairs — are a flexible, affordable solution available to veterans, active-duty service members, and eligible surviving spouses. Read on for an in-depth VAloans.com review and discover multiple options for your home mortgage.

Find your lowest mortgage rate. Start here

VAloans.com mortgage review for 2023

VAloans.com isn’t a mortgage lender or a government agency. Instead, the website provides information about the VA loan program and other helpful resources like guides, calculators, and a comparison tool.

The VA doesn’t issue loans itself, so borrowers must apply for VA financing through an approved lender. These loans are widely available through banks, credit unions, and other financial institutions. But since rates and requirements can vary by lender, it’s important to shop around and compare costs.

Comparison shopping before choosing a mortgage lender can be time-consuming. However, VAloans.com helps simplify the process by connecting borrowers with VA lenders across the nation. Rather than research and contact lenders one by one, the site does the majority of the legwork by bringing the lenders to borrowers.

VAloans.com is selective, so they only partner with the most trusted lenders. Borrowers can use the website to find a lender for either a purchase loan or refinance. In addition, the website offers general information about some of the lenders, such as their credit score requirement, Better Business Bureau and Trustpilot rating (when available), and the number of purchase loans they completed in the prior year.

This is an educational site too. For anyone unfamiliar with how VA loans work, the website provides a wealth of information related to the program (VA loan appraisals, loan program basics, and VA property requirements).

But although VAloans.com is a fast and convenient way to find and compare VA mortgage lenders, the website only provides general qualification information. Loan guidelines can vary by lender, so you won’t know if you’re eligible for a loan until you connect with a lender.

Check your home buying options. Start here

Working with VAloans.com

Our VAloans.com review revealed the process of getting a rate quote through is fairly quick and straightforward. To find and compare lenders with VAloans.com, you’ll need to provide some basic information:

  • City or zip code of the property
  • Purpose of the loan (purchase or refinance)
  • Branch of military service
  • Desired loan amount (estimation)
  • Type of home (single-family, townhouse, condo, etc.)
  • Uses for the home (primary residence or second home)
  • How soon you plan to purchase
  • Income
  • Credit score (estimation)
  • Contact information

After submitting the questionnaire, VAloans.com forwards your information to lenders within its network. These lenders will reach out to discuss your options, at which point you can request rate quotes and loan pre-approvals. Ideally, you should get rate quotes from at least three different mortgage lenders.

Find your lowest mortgage rate. Start here

VAloans.com reviews and ratings

VAloans.com online reviews are limited. Even so, reviews are mostly positive among borrowers who’ve used the website to find a lender.

Although a verified company on Trustpilot, the site doesn’t have a rating or reviews as of April 2023. Reviews and ratings are also unavailable on Consumer Affairs and Google.

VAloans.com does have a 4.8 rating out of 5 on ConsumersAdvocate.org, based on user experience, tools, resources, and expertise. This site describes the company as “a useful starting point if you’re interested in a VA loan and don’t know where to begin, or if you don’t want to reach out to half a dozen lenders to compare your options.”

Should you work with VAloans.com?

If you’re applying for a VA loan and want to streamline the lender comparison process, VAloans.com can be a useful tool. Simply answer a few basic questions and wait for lenders to contact you with more information. This not only saves time, but also money because lender rates and costs can vary by financial institution.

Plus, there’s the confidence of knowing you’re working with some of the most trusted and reputable VA-approved lenders in the industry.

VAloans.com is also ideal if you don’t know much about VA loans or the home buying process. The website is an invaluable educational tool, too, offering numerous resources to increase your knowledge and help you feel comfortable with the process.

Methodology

The Mortgage Reports considers multiple factors when reviewing lenders. These factors include credit and down payment requirements, loan types offered, customer service indicators, and availability of online tools. We then use these factors to rank lenders in four categories:

  • Lending flexibility: Includes the number of loan types offered, special programs offered, minimum down payment requirements, and minimum credit score requirements
  • Customer service: Includes CFPB complaints per 1,000 loans and average rating from other top rating services
  • Ease of application: Includes the availability of an online pre-approval or pre-qualification process
  • Online experience: Includes the robustness of the lender’s online offerings, including online chat availability, phone number availability, and learning center/help center availability
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Sources:

  1. Average mortgage rates and fees sourced from self-reported data mortgage lenders are required to file under the Home Mortgage Disclosure Act. Rates and fees shown reflect the previous year’s data and may not align with today’s mortgage rates
  2. Monthly principal and interest payments calculated using TheMortgageReports.com mortgage calculator. Payments shown are based on a $200,000 loan amount and assume a “very good” credit score. Property taxes and homeowners insurance are not included. Your own monthly payment will vary
  3. Number of mortgage originations for the previous year sourced from self-reported data mortgage lenders are required to file under the Home Mortgage Disclosure Act
  4. CFPB Complaints reflect the number of mortgage origination or closing-related complaints filed with the Consumer Financial Protection Bureau for the previous year
  5. Complaints per 1000 mortgages reflect the number of official complaints filed against a lender with the CFPB for the previous year, compared to the lender’s total number of mortgage originations for the previous year
  6. JD Power Rating reflects the company’s customer satisfaction score according to JD Power’s most recent Primary Mortgage Origination Satisfaction Study. Survey respondents score their lenders in four areas: application/approval process, communication, loan closing, and loan offerings