Pros and cons of NASB
Pros
- Online preapproval available: Start the process digitally without needing to call first.
- Live support by phone: Easy to reach loan officers during the application process.
- Covers major loan types: Offers both conventional and FHA loans.
- Offers specialized loan programs: Provides Non-QM loans, including bank statement loans and 1099 mortgage loans
- Positive borrower experience: Many borrowers report clear communication and helpful service.
Cons
- Higher-than-average fees: Origination costs tend to run high.
- Interest rates often above market: Borrowers may see less competitive pricing.
- No USDA loan option: Limited offerings for rural or lower-income borrowers.
- Stricter borrower requirements: Most applicants need strong credit and a larger down payment.
- Rates not posted online: Must contact NASB directly to see current pricing.
NASB mortgage rates
NASB doesn’t lead the pack on pricing. While it offers strong service and niche loan options, borrowers may pay more in interest or upfront fees compared to other lenders.
| Loan Type | Average Interest Rate |
| Conventional 30-Year | 7.49% |
| Conventional 15-Year | 6.41% |
| FHA 30-Year | 6.15% |
| VA 30-Year | 5.88% |
Average rate and fee data sourced from public rate and fee records required by the Home Mortgage Disclosure Act (HMDA).
Remember that interest rates vary a lot by customer. Your own rate depends on factors like your credit score, down payment, loan type, and home price.
That means you shouldn’t take average rates (or advertised rates) at face value. Instead, pick three to five lenders you’re interested in and get rate quotes from each one. Then compare the interest rates, closing costs, and other fees you’re offered to see which lender can give you the best deal.
Find your lowest mortgage rate. Start hereNASB lender review for 2025
NASB stands out for borrowers who want a straightforward mortgage process with access to both digital tools and real support. The lender handles the essentials—conventional and FHA loans—and gives applicants the option to start online or speak directly with a loan officer. For borrowers who appreciate a balance of tech and personal touch, that’s a plus.
While NASB mortgage rates and origination fees may be higher than some competitors, the lender offers specialized loan programs that provide value to borrowers with unique financial situations. For instance, self-employed individuals or those with non-traditional income sources may find NASB’s Non-QM loan options particularly beneficial
Affordability
NASB ranks low on our affordability index. Origination fees sit well above average, which raises upfront costs. In addition, its mortgage rates tend to be higher than many competitors. This combination could mean a more expensive loan overall. However, for borrowers who benefit from NASB’s specialized loan programs, the value provided may outweigh the higher costs.
Lending flexibility
NASB offers flexibility in some areas, but with a few limitations. It provides both conventional, VA, and FHA loans, which cover most common needs. Additionally, NASB offers Non-QM loans, such as bank statement loans for self-employed individuals and 1099 mortgage loans for those with investment income. However, it doesn’t currently offer USDA loans.
Most borrowers will need a credit score near 680 or higher to qualify for conventional loans and 580 for an FHA loan. While NASB doesn’t list exact down payment minimums, borrowers should expect putting around 4% down. These factors may make it less accessible for some first-time or lower-income buyers.
Trustworthiness
NASB scores well here. It reported no complaints to the CFPB last year, which speaks to how it handles customer issues. That said, NASB does have a lower average Trustpilot rating compared to some peers. Still, its clean regulatory record provides some peace of mind when evaluating lender reliability.
Customer experience
North American Savings Bank earns above-average marks for customer experience. It offers both online preapproval and live support from loan officers. Many borrowers appreciate the clear communication throughout the process. One drawback: NASB doesn’t list interest rates online. That may frustrate borrowers who want to compare offers before reaching out. But once you connect with the lender, the rest of the process tends to run smoothly.
Check your home buying options. Start hereNorth American Savings Bank FAQs
NASB offers conventional and FHA mortgages, as well as specialized Non-QM loans, including bank statement loans and 1099 mortgage loans.
NASB interest rates and fees may be higher than some competitors, so borrowers may encounter less competitive pricing compared to other lenders.
Yes. Borrowers can start their application online and follow up with a loan officer by phone if needed.
For conventional loans, NASB may require a credit score of 680 or higher. FHA loans require a minimum credit score of 580.
No. NASB requires borrowers to speak with a representative to view current mortgage rate options.
Is NASB the best mortgage lender for you?
NASB offers reliable service and popular loan types with the option to apply online or speak with a loan officer. It stands out for its clean track record and customer service experience. While its interest rates and fees may be higher than some competitors, NASB provides value through specialized loan programs, particularly for borrowers with unique financial situations, such as self-employed individuals or those with non-traditional income sources.
If you have strong credit and want a lender that offers both digital access and personal support, NASB might be a good fit. Additionally, if you’re a self-employed individual or have a non-traditional income source, NASB’s specialized loan programs could be beneficial. If you’re shopping with affordability or flexibility in mind, it may help to compare other lenders before deciding.
This NASB lender review shows a well-established lender with a focused offering—solid for some, less ideal for others.
How The Mortgage Reports scored NASB
The Mortgage Reports evaluates and ranks lenders based on four key factors, each weighted to reflect its impact on the borrowing experience.
- Customer experience (20%): Examines the lender’s digita and service accessibility, including the availability of an online pre-approval or pre-qualification process, ease of contact, and the presence of a current rates page on their website.
- Affordability (20%): Assesses the average origination charges and the average interest rate offered by the lender.
- Lending flexibility (40%): Evaluates the lender’s minimum down payment and credit score requirements, as well as the availability of FHA, VA, and USDA loan options.
- Trustworthiness (20%): Measures customer satisfaction and reliability based on Consumer Financial Protection Bureau (CFPB) complaints per 1,000 loans and ratings from reputable third-party review platforms such as Trustpilot.
